Being able to rely on a scalable platform enables businesses to gain back-up network option during periods of network disruption, and CIOs to sleep soundly.
Dean Leung, Chief Customer Success Officer at iManage, reflects on his own path shifting from CIO to Chief Customer Success Officer (CCSO) and discusses both the similarities and differences of the two roles, and why it can be a natural progression when approached with the proper mindset.
Caroline Sands, Partner and Head of the CIO & Technology Officers Practice at Odgers Berndtson, explains what CIOs need to do if they want to become CEOs.