COVID-19 apps pose threat to digital privacy

The rush to implement smartphone apps aimed at tackling the spread of coronavirus, comes with a threat to digital security.

Analysis of 10 different apps from 10 countries around the world suggests that the invasive collection of data may compromise the privacy of anyone who downloads them to their phone.

The digital security company Surfshark reviewed the features of numerous different apps which are being promoted as a smart means of tracking the spread of coronavirus. But the investigation revealed that in many instances the apps are developed without clear terms and conditions explaining how the data collected would be stored or used.

The key findings include:

  • At least 7 out of 10 apps track GPS location
  • At least 6 out of 10 apps are unclear about what they track, don’t provide Terms and Conditions upfront, or use intrusive methods such as surveillance camera footage to track their users
  • At least 2 out of 10 apps clearly state that they share this information with third parties
  • At least 4 out of 10 apps were developed by or with the help of non-government bodies, such as private companies

“Many crisis-management measures might become a fixture of life. Therefore, we must consider how our life after COVID-19 will be impacted permanently. Governments worldwide are introducing invasive, privacy-ignoring measures that people adapt to because they are afraid,” said Naomi Hodges, cybersecurity advisor at Surfshark. 

“Such Orwellian security measures, driven by the seemingly noble goal of public health safety, can be dangerous for a lot of reasons. The first of which is the fact that the majority of people lack cybersecurity education to evaluate the potential consequences of sharing their data,” explains Hodges.

Collecting an incredible amount of user data is increasingly recognized as a bad thing. It can fuel discrimination, especially since innocent-looking data may reveal sensitive information such as political views or sexuality.

For example, the app developed in Colombia asks people if they have participated in any mass events in the previous eight days. Due to the recent protests all over the country, it is controversial and may have life-threatening consequences.

Some app developers may be compromised by their commercial interests – especially in cases such as Alibaba group helping develop the Chinese app, or Google being involved in the development of the CoronaMadrid app

“There is no argument against the fact that the COVID-19 pandemic is threatening to change our lives as we know them. It has already impacted millions of people who got sick, lost their jobs, and will impact so many more. Mass surveillance is quickly spreading along with the advancing technology – and this pandemic crisis is allowing them to both set a precedent and normalize it,” said Hodges.

The full analysis can be found here: https://surfshark.com/blog/privacy-invasive-covid-19-apps


Bekki Barnes

With 5 years’ experience in marketing, Bekki has knowledge in both B2B and B2C marketing. Bekki has worked with a wide range of brands, including local and national organisations.

Choose an AI solution to transform beyond technology

Kit Cox • 09th December 2024

The first step is knowing exactly what your business wants to achieve with AI; think faster, smarter and more efficient. Once you know what you are working towards, you can start looking for a solution that can help you make it a reality. AI integration can feel like a daunting task at the beginning, so...

A Roadmap to Security and Privacy Compliance

John Lynch Director of Kiteworks • 04th December 2024

Only by understanding the current regulatory environment and implementing robust data protection measures, can organisations enhance their security posture, ensure compliance, and build resilience against the latest cyber threats. This article provides a comprehensive roadmap of how to do it.

Data-Sharing Done Right: Finding the Best Business Approach

Bart Koek • 20th November 2024

To ensure data is not only available, but also accessible to those that need it, businesses recognise that it is vital to focus on collecting, sorting and governing all the data in their organisation. But what happens when data also needs to be accessed and shared across the business? That is where organisations discover a...

Nova: The Ultimate AI-Powered Martech Solution for Boosting Sales, Marketing...

Erin Lanahan • 19th November 2024

Discover how Nova, the AI-powered engine behind Launched, revolutionises Martech by automating sales and marketing tasks, enhancing personalisation, and delivering unmatched ROI. With advanced intent data integration, revenue attribution, and real-time insights, Nova empowers businesses to scale, streamline operations, and outperform competitors like 6Sense and 11x.ai. Experience the future of Martech with Nova’s transformative AI...

How E-commerce Marketers Can Win Black Friday

Sue Azari • 11th November 2024

As new global eCommerce players expand their influence across both European and US markets, traditional brands are navigating a rapidly shifting landscape. These fast-growing Asian platforms have gained traction by offering ultra-low prices, rapid product turnarounds, heavy investment in paid user acquisition, and leveraging viral social media trends to create demand almost in real-time. This...

Why microgrids are big news

Craig Tropea • 31st October 2024

As the world continues its march towards a greener future, businesses, communities, and individuals alike are all increasingly turning towards renewable energy sources to power their operations. What is most interesting, though, is how many of them are taking the pro-active position of researching, selecting, and implementing their preferred solutions without the assistance of traditional...

Is automation the silver bullet for customer retention?

Carter Busse • 22nd October 2024

CX innovation has accelerated rapidly since 2020, as business and consumer expectations evolved dramatically during the Covid-19 pandemic. Now, finding the best way to engage and respond to customers has become a top business priority and a key business challenge. Not only do customers expect the highest standard, but companies are prioritising superb CX to...